Waterstones

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“Very interactive with an engaging coach. The top ten tools have formalised my approach to performance and handling difficult conversations.”Waterstones participant

Best-selling personal effectiveness

Challenge

The world of publishing and book buying has been transformed by new media.

The UK’s leading bookseller was keen not to be caught out. This meant getting their teams to work more closely together to pool intelligence and think creatively about how to make the most of the changing landscape.

Solution

The following Workouts were offered to all managers and support staff.

Results

Participants took away new skills which helped teams to collaborate more successfully across the business.

Comments from participants

“Very interactive with an engaging coach. The top ten tools have formalised my approach to performance and handling difficult conversations.”

“Practical tool for life”

“Great tools that I can take into a working environment straight away.”

“Very good- very relevant. Thank you!”