Performance management

85% of companies either just have or are just about to change their performance management system. What will they get in return? Not a lot, according to the latest research.

There are plenty of proven ways to get people to perform at the top of their game, they just aren’t based in process design, inventory management, forensic metrics or sparkling new IT.

They are built on the science of human behavior: psychology and, in particular, six psychological conditions.

Contact us to see how we can help you.

How it works in practice:

Choice View topics

Recommended topics include:

Bounce back
You've missed the bus, again. Your office is making cutbacks. Learn how to bounce back from the everyday setbacks that life throws at us, and come out even stronger. Participants will:
  • Consider situations where being more resilient would be valuable
  • Discover their own unconstructive beliefs and the thinking traps they can get into
  • Practice practical tools to take back control
  • Have a go at developing their own bounce back strategy

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Building bridges
Be the architect that creates a sense of belonging for everyone. Participants will:
  • Discover their own in-groups and out-groups and the power they have to include and exclude
  • Uncover their own "micro-messages" and their excluding effect
  • Identify behaviors that they can easily adopt to help their colleagues feel like they belong
  • Practice how to take helpful action when they spot someone else doing the excluding

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
True grit
A huge part of sustaining high performance comes down to sheer perseverance. Master the art of flying in the face of sometimes unrelenting adversity. Participants will:
  • Uncover what it is that keep some people going where others quit
  • Plan how to best prepare their team for inevitable setbacks
  • Learn the trick to staying focused when the going gets tough
  • Discover how to best learn from failure so life really goes on

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Attention View topics

Recommended topics include:

Courageous conversations

Courageous conversations

Prepare yourself to face difficult conversations with courage and confidence. Discover how to master your emotions and stay in control. Participants will:
  • Discover the benefits of having these difficult conversations
  • Recognize the common blocks that get in the way of these conversations, as well as how to overcome them
  • Learn how to control and regulate their emotions
  • Become better able to handle other’s behavior during conflict

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Held to account
Help your team to take ownership for their own best performance so you can watch them shine without the fear of it all going wrong.

Participants will:
  • Understand the difference between holding to account and creating an accountable team
  • Consider how to set clear and realistic expectations that motivate performance
  • Plan how they’ll support their team to be at their best throughout the performance cycle
  • Learn how to get their team back on track after a setback, without leaving scars

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Home truths
Proactively seeking feedback, and knowing how to make the most of what you hear, means you’ll never dread receiving it again. Participants will:
  • Discover the neuroscience that explains why receiving feedback is such a daunting prospect
  • Explore ways to get the right feedback which is pivotal to their development
  • Uncover their personal blocks to receiving feedback, and learn how to overcome them
  • Consider how to take feedback forward into positive actions

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Great feedback
We explore how we can use positive and negative feedback to reinforce or change the behavior of others.

Participants will:
  • Explore the power of praise in changing people’s behavior
  • Try out a high impact five-step process for giving "positive" feedback and for giving "improvement" feedback
  • Consider what can go wrong when they give feedback (e.g., the other person claims to agree with it but they suspect they don’t really) and what to do when this happens
  • Agree on the challenges about giving feedback to people with more power and come up with some tactics to overcome them
  • Plan how to give great feedback in a particular situation that they can anticipate

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Growth View topics

Recommended topics include:

Performance coaching
Win your team’s affections and the boss’s respect by supercharging your coaching approach. Participants will:
  • Consider what motivates them to coach
  • Discover the power of the coaching mindset
  • Explore four key behaviors that bring the manager and coach together
  • Learn practical tools to put it all into action

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Play to strength
Fight the natural inclination to focus on weaknesses and learn how to get more energy, vigor and commitment from your team. Participants will:
  • Explore the benefits of celebrating a mix of strengths within a team
  • Discover how focusing on strengths gives individuals energy and increases performance
  • Learn how to uncover individual strengths and use them more often at work
  • Practice tools to match the right person to the right task so everyone wins

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Give me strength
Being able to identify and understand our strengths can help us get more energy from our everyday lives. Participants will:
  • Get their own personal strengths profile to keep (including realized strengths, unrealized strengths, learned behaviors and weaknesses)
  • Explore what their strengths mean in practice
  • Identify how they can maximize the use of their strengths in the tasks they are doing at the moment

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Pathfinder
Get more of what you want from your working life by taking control and opening up your options. Participants will:
  • Understand the benefits of adopting a pathfinding mindset and what it entails
  • Reflect on what helps them flourish at work and what that will look like in two years’ time
  • Discover practical tactics to take ownership and get what they want out of their working life
  • Explore ways to appreciate the resources open to them and spot opportunities, making the most of what’s available to them now
  • Identify ways to start experimenting straight away

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Shaping futures
Understand where we are, where we’re going, and how we can get the best out of ourselves and our team. Participants will:
  • Reflect on the development paths of themselves and others
  • Explore the many hats of a manager and identify the importance of varying their approach depending on the situation
  • Practice using questions to map out their future vision
  • Take a close look at the different moves they and others can take to get them closer to achieving that future vision

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Purpose View topics

Recommended topics include:

Make it matter
Help other people see how and why their work matters so they’re proud to say what they do.

Participants will:
  • Discover why purpose is such an important motivator of human behavior
  • Consider what "purpose" really means at four different levels
  • Learn how to uncover what gets each team member out of bed in the morning
  • Plan how to create a sense of purpose for their team day-to-day

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Find your mojo
Leap out of bed each and every morning by connecting with what really matters to you.

Participants will:
  • Uncover what’s important in their lives, thinking above and beyond the day-job
  • Consider how to align their work with what it is that’s important
  • Find new and inspiring ways to connect to purpose each day
  • Set some stretching goals which keep their fires burning

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Performance management – why bother?

Performance management – why bother?

When it comes to transforming performance, there is a magic bullet. It’s called performance management. No successful organization can be without it. Even better, it doesn’t cost a penny. Participants will:
  • Think through the pay-off of performance management
  • Explore the essential ingredients of great performance management
  • Appreciate that it is an on-going conversation
  • Find out what needs to be in place for each of their team members to feel motivated
  • Understand when to delegate, coach or guide

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Challenge View topics

Recommended topics include:

Find your mojo
Leap out of bed each and every morning by connecting with what really matters to you.

Participants will:
  • Uncover what’s important in their lives, thinking above and beyond the day-job
  • Consider how to align their work with what it is that’s important
  • Find new and inspiring ways to connect to purpose each day
  • Set some stretching goals which keep their fires burning

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Goal setting
Set goals that will stretch your team members and motivate them to perform at their best.

Participants will:
  • Learn how to set individual goals that are stretching and aligned with those of the organization
  • Pick up tips on how to get buy-in from their team members
  • Practice how to deal with any obstacles that they may encounter in the future

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Peak performance
Imagine the boost to your team’s performance if you could turn all of your steady performers into stars.

Participants will:
  • Discover a simple model aimed at outlining how to achieve great performance
  • Explore ways to identify individual drivers and how to build these into team members’ roles
  • Identify different ways to create a high performance environment within their team
  • Explore potential blocks to future improvements and ways to overcome these

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Recognition View topics

Recommended topics include:

Rewarding
Money talks, but it needs to say the right thing. Discover how to reinforce the behaviors you want to see, without having to spend a cent.

Participants will:
  • Uncover what the science really says about reward and reinforcement
  • Discover some fail-safe ways to reward behavior that don’t cost a thing
  • Tackle the thorny topic of pay-for-performance with practical tips to ensure the right things are said
  • Learn how to keep up motivation, even when emotions run high

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Give me strength
Being able to identify and understand our strengths can help us get more energy from our everyday lives. Participants will:
  • Get their own personal strengths profile to keep (including realized strengths, unrealized strengths, learned behaviors and weaknesses)
  • Explore what their strengths mean in practice
  • Identify how they can maximize the use of their strengths in the tasks they are doing at the moment

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Pathfinder
Get more of what you want from your working life by taking control and opening up your options. Participants will:
  • Understand the benefits of adopting a pathfinding mindset and what it entails
  • Reflect on what helps them flourish at work and what that will look like in two years’ time
  • Discover practical tactics to take ownership and get what they want out of their working life
  • Explore ways to appreciate the resources open to them and spot opportunities, making the most of what’s available to them now
  • Identify ways to start experimenting straight away

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.
Rate success
Drive better results and increase personal motivation through assigning an objective performance rating. Participants will:
  • Discuss the challenges and benefits of rating performance
  • Explore tactics to help them research and decide on scores
  • Discover the traps they fall into when rating, and how to avoid them
  • Practice facing tricky rating situations in a case study
  • Think about how to help their team rate themselves and prepare them for the rating part of the review process

Available in these formats:

Workout
Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.
Virtual
Virtual learning, real discoveries. Instructor-led, online, for up to 12 people.
Go large
High energy experience for groups from 50 to 1,500.
Workout pro
Immersive 180 minutes, instructor-led in a classroom for up to 20 people.

Learn more


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Blog
Reinventing performance management: how to achieve more, with less, forever
White paper
Motivational leadership
Case study

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